Get Help - A Little Love from the Love Ambassadors
You have a few ways to let us know. Check out our handy FAQs, reach out to the Love Ambassadors on LiveChat, or email us at firstname.lastname@example.org and we’ll be happy to help.
If you need to contact the Love Ambassadors, you can always email email@example.com or catch us on LiveChat.
First, we’re very sorry to hear this! We pride ourselves on using good quality packing materials to keep things protected, but we can’t always control what happens in transit. Please get in touch with a photo of your order and we’ll do our best to get this sorted for you.
We relay estimated delivery dates based on typical delivery times reported by the postal carriers. Once your card has been shipped, we are relying on the USPS to deliver on time and therefore cannot be guaranteed by Parcel of Love.
If we haven’t covered your question here? Contact us on LiveChat or through firstname.lastname@example.org.
Please check you have entered it correctly, that the offer has not expired, or the code has not already been used previously – some promo codes are limited by time and usage.
We hope this will never happen as we want our customers to be 101% satisfied with their Parcel of Love experience, but cancellation requests need to be emailed immediately to email@example.com or catch us on LiveChat. We pride ourselves on speedy service so you will need to act quickly to catch it in time.
All refund requests must be submitted to firstname.lastname@example.org and will be reviewed within 1 week.